Network and Help Desk Management

KBRwyle has managed more than 120 help desks, many of which provided 24x7x365 service, for government customers nationwide.

KBRwyle uses trusted ISO processes and innovative new ideas to assist in development of standard operating procedures, best practices, and continuous improvement processes. In some cases, KBRwyle provides 24x7x365 on-call technical support, seat management assistance, and hardware maintenance.

In addition to help desk management services, KBRwyle also develops designs and specifications, installs components, maintains security, monitors performance, and performs network maintenance.

KBRwyle’s Network and Help Desk Management expertise includes:

  • Systems Administrator training/training
  • Help Desk support
  • Network security
  • Network maintenance